Have been using this company for several months and they have always been very reliable.I have no need to use any other taxi company
Lovely driver, always helpful. Being disabled nothing is too much trouble for him.
Just excellent, and quick. Very good and friendly.
Mohammed, was an absolute legend! Would definitely recommend. Many thanks for prompt service.
It was a very lovely ride, surely brighten my day in Brighton. I was able to catch my flight on time. The driver was very polite and professional. Thoroughly enjoyed it. Thank you so much!
You were same as always, friendly , professional, and brilliant, makes me feel like l am asking best friends for a lift somewhere. Thankyou ❤️
Perfect journey today. The driver was polite, careful and considerate. And drove slowly too. Just my kind of journey, especially as it was health related. Thank you!
Your driver was courteous, polite, and understanding... My partner has mobility issues and he catered well for that.We will use your company again....thank you
We are new to the area.Our cab was on time and he was friendly and pleasant. The return journey I had to bring the time forward as the meeting finished early and my cab came to pick up very quickly indeed. Prices were reasonable and fair. They have a good app which can be downloaded after your first booking (similar to Uber but will not use Uber again as have been let down too often).Will definitely use this company again.
Lady on switchboard helpful, efficient and pleasant; cab arrived promptly; helpful and pleasant driver too. A hat trick of good service! Happy to use Brighton & Hove Radio Cabs whenever I need a cab.
Wow only I can say wow. Response of receptionist is superb. But the driver it's something different. Great perfect service especially from the driver 👏 we need more drivers like that.
Very friendly driver, reminiscing re the 80s when he used to pick me up for work!
I was politely told that, as the traffic was very heavy, the cab may take about 20 minutes to arrive, which was understandable but within 10 minutes it arrived. Very pleasant and helpful driver, you couldn't really ask for more. Thank you 👍
I always get a taxi from my place to the train station, usually travelling with a suitcase and my small blind dog. The drivers are always so friendly, helpful and reliable. I book via the app and it’s a really quick and easy process with reasonable prices. Thank you!
Always good and reliable services. Very understanding company with professional drivers.Thank you.
I was very happy using the taxi service. It was easy to book on the telephone and the driver was friendly
Taxi arrived exactly on time which I was grateful for as I was going to hospital. Arrived promptly on the way back too. Thanks
Good helpful driver. Managed my v.heavy case in and out of cab and up my front steps. Thanks.
Brilliant cab company, drivers are helpful and friendly and the people on the phone are always polite.
Fast efficient and used initiative in finding quickest route home. Clean comfortable cab. Excellemt service
Very quick pick up n as desperate to get to train station the driver diverted away from busy roads. I got to train in plenty of time. Very grateful. Thank you.
I've had 2 taxis today, both times nice friendly drivers. I had had an operation on my cat and both to and from the vet they drove respectfully and carefully. Much Thanks
I love this service, never had a problem. The drivers are very polite and arrive quickly.
As always lovely driver , opened car door helped with seatbelt. I am disabled , the driver couldn’t have been kinder. I always use this firm and have never been let down. The lady on the switchboard is kind and helpful also. Thank you for always brilliant service
Taxi arrived promptly. Driver was very pleasant. A comfortable, smooth journey. Very Happy with the service.
Driver was amazingly helpful and made sure we got to the front door!! Amazing service! Helped with loading and unloading!
We were really stressed cos of a points failure. Driver was super helpful trying to get us more information. We made it to London in time for theatre. Thanks so much
Excellent, punctual, polite and professional driver - thank you Mohammed
Very good service on time as been using the cab few times for same address the drivers uses different routes but great service and good timing
It’s my first time using your service but I must say your drivers are so amazing 🥰
As always the taxi and driver were very friendly and took my shopping to my front door.
Taxi came on time.I liked that I was kept informed when my taxi would arrive.The driver was very pleasant.
Booked the day before. Taxi was on time and the driver was polite. Informed every step of the way be text. Very pleased.
Always friendly andPersonable service. Radio cabs are a big part of the community spirit!
The driver was very friendly and polite. He even remembered me from a previous trip. The taxi arrived quickly too
Wonderful experience. They were able to send a cab at very short noticeand with extremely helpful and courteous drivers.
Bit rude when I asked for them to send me a bigger cab for my disabled service user, the taxi driver was nice though
Arrived exactly on time, avoided traffic. The driver was super lovely and helped me with my heavy bag. Also allowed my dog to sit on the seat. Thank you.
Great service, lovely driver, reasonable rates. Collected me from Sussex County Hospital Brighton to home in Lancing. Will use again.
Excellent taxi service. Prompt courteous and reliable. First choice every time
Excellent service, prompt arrival friendly and courteous drivers. Highly recommend and would definitely use again.
Driver arrived on time - a bit too early though. I just thought he could have been a bit more proactive in helping me to lift the luggage when putting it in the boot and getting it out of it.
Our favorite driver , always on time and friendly and a very clean cab.
I will always use this taxi service forthwith.First time usage today for a hospital procedure.Both drivers and booking staff were professional,friendly and good value.Geatitude and respect.
Cab on time friendly driver nice guy heip will my goods clean cab thanks you
Great service at first did not trust the automated booking it says 8 minutes and it came after 5 minutes really nice driver can’t fault it plus it’s done in the meter so can trust the price charged
I had the pleasure of using Radio Cabs Taxi Services recently, and I must say it was an exceptional experience.I highly recommend Radio CabsTaxi Services to anyone in need of a dependable and pleasant transportation option, also They are very respectful and helpful with disabled people .
Excellent service, cabbie helped me with seat belt as recovering from broken wrist.
Hey 867, just a reminder, don't forget about the driving laws. You can't overtake a cyclist before making a left turn.
Great service!Very prompt and helpful to loads my things, made my journey very easyThank you
My driver was very friendly and chatty. He knew the most direct route to my home which which is rare.Thank you for a love trip home.
Really friendly driver. Made us and our dog feel super comfortable. Thank you 😊
Brilliant driver Ertun. Safe driving. Good communication and a lovely person
Taxi driver was lovely and polite, helped with suitcase and overall a great experience. Thank you!
Super pleased, not an easy pick up location, and he was early which was great. Highly recommended
Very good service the driver was on time, great conversation and the driver knew where he was going.
I am disabled and the taxi driver I got today was so kind and helpful,please tell him I hope I get him again,regards Philomena.
Excellent. Very nice driver. Will always ring this taxi firm now, thank you.
Turned up promptly nice knowable driver and very safe no violent manoeuvres good price thank him for us yours Tony & Gail McNY
The response was fast, the driver very professional and the car absolutely immaculate….could have eaten my dinner off the back seat.
Friendly driver, fair pricing, can pay with cash unlike Uber, clean cab, deniable driving
Lovely guy, friendly, on time, not on the drive though as l asked for with the operator.
Fast and efficient service. Driver was very helpful and loaded / unloaded the car for me, much appreciated.
The taxi arrived quickly as promised. What a delightful taxi driver - very kind and considerate.
Easy to use. Didn't wait long. Polite driver helped with shopping. Lovely experience thank you
Cab arrived quickly with updates regarding it's progress. The driver was exceptionally helpful and friendly, very happy with the service I received today
Taxi no 340 is a great guy. Very cheerful helpful and responsive and a quick efficient safe driver
A Google User
11:56 06 Aug 24
With 'other cab aps' I have become so conditioned to the arrival time stated increasing several times before a taxi would begrudgingly turn up, that I was very pleasantly surprised when the notably affable drivers arrived, when they said they would. Small thing, big difference. Good service. Thank you.
Yesterday I booked a cab from Radio Cabs from Gatwick, and I must say that Hamza provided exceptional service. I was in Singapore when I called to arrange the booking. He explained everything clearly and calmly, ensuring that I felt reassured throughout. The whole experience was smooth from start to finish. Thanks.
Arrived promptly. The driver was extremely friendly, polite and helpful.
On time, no hanging around, driver was v nice and polite on time to our destination. Very good👍
Excellent communication, arrived exactly on time. I would highly recommend.
Great service, really helpful and efficient, would definitely recommend 👍
Booked taxi to go to Guys hospital in London. The driver (Sherrif?) was very polite, opening & closing doors for my friend & myself, very easy to talk to & friendly. Car very clean. Altogether a very pleasant journey. Would thoroughly recommend.
The lady who answered the phone was kind, helpful and patient. The taxi was with me within minutes. Traffic was heavy but the friendly and capable driver got me to the funeral on time. I am so grateful and always use Brighton&Hove Radio Cabs when I visit the area. Thank you so much.
Driver turned up on time. His car very clean. New even. Driver helpful with putting my shopping in his booth. Very polite and friendly. He was professional too. God bless him.
The cab driver said the fare would be about £63 then changed it to 70+! No tips here! Cost £58 to do the same journey but to Brighton from where I’m trying to get to…Eastbourne
Really pleased with the service received. Loved that I could see how far away the driver was from picking us up! Friendly and reliable! Saved us when once again no Lewes Taxis were available in the evening.
Great thanks - kind, observant and helpful driver who was quick to assist my husband when had difficulties getting into and out of the cab. Very grateful.
Had to book a cap ti to the airport, drover was on time but not to early which is brilliant and he was super friendly and helpful with the bag.
Love Brighton Radio Cabs. Good price, lovely cabbies who know their stuff, easy booking over the phone.
I've been using this cab company now for coming up to 34 years since I've been living in Brighton the staff at the office when you get through are polite and I say where I am and where I'm going all the drivers are fantastic they pick my shopping up and put in boot or inside the cab and then they put my shopping by the entrance door I give 100/100 % cent excellent thank you to everyone at the cab company ......
I've booked with Brighton and Hove Radio Cabs several times now and they've always been super reliable. Even providing dog friendly cabs easily when pre booking. Will be sticking with them from now on as I've had some terrible experiences with other cab companies in and around Brighton.
As a disabled visitor to Brighton I cannot praise Radio Cabs highly enough. On time, reliable and helpful, you have helped me to enjoy my visit to Brighton.
Needed an emergency taxi for my mum, really great service and arrived really quick, thank you 🙏
Really punctual. The friendly driver drove a very clean car too .Great trip. Thanks
Ordered a taxi to take me to the airport was told its £56. when the taxi arrived i was told it would be £60 because its busy and that if i want him to take me this is his price. When i got to the airport he said it was £62. i asked why it had gone up again he said he gets more with uber and he is loosing money by taking me to the airport as he can do 2 jobs for the same money in the city. He was speeding the whole way to the airport as well as tailgating and driving one handed.
I had had a tooth extracted and dentist near Brighton hospital, I’d missed a bus to take me back to Burgess Hill so took 2 buses to get To Patcham. It was pouring with rain, so phoned for a cab, the driver came within 10 minutes. He was very kind, polite and nice to chat to. A good ride for a fixed price. Brighton cabs have always been good. A fair price for a long ride. Highly recommended.
Driver collected me from the garden centre where I had purchased several large items. Very pleasant and helpful man - first class service.
Pick up on time, details provided with car, helpful with the case and friendly driver
Turned up very quickly, really lovely driver, very clean cab, all good.
Perfect! Picked me up at my door, helped with heavy things and got me to my destination in record time and most direct route. I never use Uber in Brighton.
Excellent and prompt service. Excellent polite driver. Using again tomorrow.
This is my go to way of getting a cab in Brighton...service and prices are fantastic when compared to other "digital providers"
Driver was on time courteous, friendly very helpful and smartly dressed.
On time and our driver was really friendly asking about us our time in Brighton and other stuff we could do if we come back,
Always nice drivers and it is easy to book by phone and then I get an email confirmation and a text when the driver is on the way. It takes all the worry out of booking a taxi. I have used them for a long time.
I use Radio Cabs taxis a lot and the majority of drivers are excellent. They are friendly and helpful and this is also the case with the operators, the people handling the phones. They are always helpful and informative, such as advising that a taxi might take longer than usual and why. There have been a couple of blips along the way but not enough to stop me from using Radio CabsHazel Kearns
Brilliant service, lovely taxi driver (don’t know his name sadly) very friendly. Thank you
Few minutes early, quick and reliable service. Great to be able to book in advance. Expected cost.
My regular taxi service, quick booking, fast turn up, affordable and friendly operators and drivers. I highly recommend this taxi company.
Very helpful and smooth journey past midnight. Driver took trouble to help with luggage. Top marks thanks🥰
Disappointing driver dropped us near train station not at the station. Which would have been fine if we had a choice about that.
Driver did really well despite horrendous traffic. Got me to my hospital appointment with time to spare!
Great drivers on both journeys; prompt, courteous, and very helpful.
Not a great experience with the service. The first taxi that arrived for us drove off with other passengers. The driver obviously did not check for the name. Ordered another taxi. Waited for confirmation that taxi was on its way but nothing for ages. Cancelled and got the bus. Which made us miss our train. We were at the station when got confirmation taxi was on its way, even though I had cancelled it. Shame to finish our stay in Brighton this way.
Perfect -arrived on time and took me home again just before the station because I had forgotten something. The driver remained calm and got me back to the station in plenty of time. Thank you.
Arrived very promptly and took me to my destination swiftly by the most direct route.
Came really quickly and opened cab door and helped me in and out at destination too thanks much appreciated
Very efficient. On time. Fantastic driver - very friendly. Good value for money.
Always pleasant drivers and phone ops but trying to get an accurate current location on the app is often very hard
Very nice every educate driver, also pick me up early.Definitely I will use again
What a lovely friendly driver! He arrived early, helped with our bags and asked about music and windows being open. THANK YOU!!
Often use them, always well pleased with the service, from the call centre to the cabbies.
I always use radio camps when ordering a taxi in Brighton. They are. MUCH more reliable than Uber and are reasonably priced. The Drivers also know the city routes well.
I meant to leave a tip. I am sorry. I've been in A&E all day my, brain is fried.
Lovely young man, very polite gentleman. As a disabled lady I feel quite vulnerable travelling alone, yet this gentleman got me home quickly, with ‘easy’ chat and made me feel comfortable. Tipped him for his politeness and efficiency.
Driver was kind and patient! (I was on crutches, he drove as close as he could to the property and opened the door etc)
Arrived on time. Chatty, polite and respectful. A very pleasant journey. Thank you
Had a great experience today with the taxi service - friendly driver and smooth ride!
Really patient driver who seemed to avoid every pothole available, smooth ride and really looked after the stuff we had in the boot. Many thanks again.
Picked up yesterday by a wonderful driver called Chris. I had to pick up an elderly passenger from the hospital with Dementia. Chris was so understanding and helpful, he even helped me walk her to the door as she was a bit wobbly. He went above and beyond his job and I wanted to send him a massive thank you. It meant so much!(He told me about his dog Trevor…I hope this post reaches the right driver! ☺️)
Lovely driver. We both put the world to rights and had a great conversation on the short drive home. Thanks
Awesome service. Taxi driver was very polite bloke. Non stop nice chatting
Ordered a cab as trains would take 40 mins to get me home but 1st cab didn't turn up so in the end it took 45 mins to get home and cost nearly 20 quid as opposed to a fiver and I thought the trains were a lot of money for poor service. The driver that turned up was a nice chap and did a good job though.
Very friendly cab driver. Got me to my appointment in plenty of time. Speed of request phone call to pick up by taxi very fast too. Was essential as car had inadvertently broken down. Thank you!
I've used 204060 for years. Never let down.Pre ordered a service today, I was told it would arrive the closest possible to required time.Driver came perfectly on time.Took best route.Polite respectful. No hassle or issues.Paid expected fare
Absolutely terrible we told the driver we were going to a wedding and therefore in a hurryHe managed to drive down a closed road necessitating a turn in the road and seemed to have no real idea how to get to the destination. On the other hand he drove so carefully and slowly we could only assume he'd passed his driving test the day before.
I recently had a very unpleasant experience with Brighton and Hove Radio Cabs. I called a taxi and when the driver arrived, he informed me that the company only accepted cash payments. As I did not have any cash on me, only a business payment card he said he would stop at a nearby cashpoint so I could withdraw the necessary amount. I found this quite odd as most taxi companies nowadays accept card payments.He then told me that he was not happy with the distance I was travelling and that he did not want to take me anymore. I was taken aback by his sudden change of heart and felt very uncomfortable. I had no choice but to get out to order another taxi. This was a huge inconvenience for me, especially as I was in a rush to get to my destination.To my surprise, as I was ordering a new taxi, the driver suddenly changed his mind again and told me that he would now accept card payments. I was extremely frustrated and annoyed by this point. I did not want to give my business to a company that treated its customers in such a disrespectful and unprofessional manner. When I arrived at my destination the driver also expected me to give him a tip. Unfortunately, you cannot type rude words into the payment terminal.I was disappointed by the driver's behaviour and felt like I was being taken advantage of. It is unacceptable for a taxi company to only accept cash payments and then change their mind halfway through. This not only caused inconvenience to me but also showed a lack of transparency and trustworthiness from the company's end.I hope that Brighton and Hove Radio Cabs will take the necessary steps to improve their payment methods and ensure that their drivers are trained to handle situations like this more professionally. As a customer, I expect to be treated with respect and given clear information about the payment methods before getting into the taxi.In conclusion, my experience with Brighton and Hove Radio Cabs was disappointing and I would not recommend their services to anyone. I urge the company to reconsider their payment policies and provide better training to their drivers to avoid similar incidents in the future. The male driver was also using a Zettle payment device he said was not his and did not like using it, the name on my statement shows Linda Smith.
