Brighton and Hove Radio Cabs - the trusted taxi firm for Sussex
Welcome to Brighton & Hove Radio Cabs Ltd, your premier taxi service along the south-east coast! Whether you're in Brighton, Hove, Adur, or Worthing, we are here to provide a reliable and prompt taxi service, day or night.
Your Trusted Brighton Taxi Service
With over 60 years of experience, Brighton & Hove Radio Cabs is the largest privately-owned taxi company in the area, renowned for delivering a seamless taxi experience. Our fleet of over 300 fully licensed hackney carriage and private hire vehicles ensures that no matter your needs—be it a quick ride across town, a trip to the airport, or executive travel - you’ll get there in comfort and style.
Taxi Services Tailored to You
We’ve made it easier than ever to book a ride with our Brighton Taxi App, which is available on iPhone and Android devices.
With a few taps, you can:
- Book ASAP or schedule in advance
- Track your taxi in real-time to know exactly when it will arrive
- Pay easily via the app, SMS Airpay, or using the in-car iZettle card reader for secure, cashless transactions
Download the Brighton Taxi App from the Apple App Store or Google Play today for a faster, more convenient way to travel!
You can also contact us anytime at 01273 20 40 60 or 01903 24 24 24.
Explore Brighton & Hove
New to the area? Visit our Local Links page for information and recommendations on the best places to visit, eat, and explore in the vibrant cities of Brighton & Hove.
Whether you’re heading to the airport, enjoying a night out, or simply getting around town, Brighton & Hove Radio Cabs is your go-to for dependable and friendly transport. Book your next journey online with us today!
However, on the day 7 cabs turned up but 2 of them demanded payment again so not great. My daughter struggled to find the cash in her wedding dress!
My driver was bang on time. He was very nice, friendly and funny. We were off to hospital for an operation at 7.30am.
So it was lovely to have such a nice driver on quite a serious day. Will definitely use this cab service in future. Thank you
On the final call to radio cabs The operator informed me that they did not actually have any pet friendly taxis anywhere near my area and that one would not be coming.
I missed the private appointment that I had booked and was left £60 out of pocket because of it.
Totally an utterly unprofessional and unacceptable!
I will never use them or recommend them again
I booked a Uber via the app and it turned up within three minutes, super professional and friendly driver with an Impeccably clean vehicle.
No wonder Uber is completely taking over the TAXI business
Good conversation during the travel. 😊
Using the same company for years.
Would recommend
The car was fresh, and like new.
Great to have a female driver. She was lovely 🚗💨
We'll use BH radio cars again.
The lady that answered when I rang has a lovely friendly voice. And, the driver lovely and, helpful.
A great customer service even, at 10pm!!
I definitely recommend.
Thank you very muchly!
Very happy customer 😀
The only reason I order an old fashion taxi and not an Uber, is so I can make stops on the way as I need, and ask the driver to keep the meter running. He stopped twice after which told me he hasn’t got time to be waiting around for me and has other clients. I told him about ten times to just keep the meter running and I will be happy to pay for all the time, where he’s just sitting there, making money while he’s waiting - just keep the engine on and keep the meter running. He responded to me ten times, this is not how it works, that the meter stops when the car stops. I called the company and they said it’s very odd he said that, because he can in fact leave the car on and keep the meter running. We did end up arguing with the driver in the car, he told me to ‘SHUT UP’ raised his voice was very confrontational, he pulled over and told me to get out the middle of nowhere. I refused so we stayed there for a while with him not moving and me refusing to leave. He also told me to get an Uber next time. You know what, I will. You cannot compete with Uber in any other way, the only thing you have to offer is being able to pull over on demand, if you can’t do that, what good is it?
The company knows very well which driver I’m referring to, as I made a formal complaint and spoke with Paul Wardle who refused to compensate me.
Edit: I have been threatened with legal action by the Admin team unless I take down this review.
Our journey was very pleasant 😊
Thank you!
I would definitely recommend his Service.
I was completely stressed by the time I arrived.This not the first time it happened.It happened again for a pre booked cab to take me to Haywards heath,for an operation.The car didnt turn up .Thirdly,was going to Hove for a Birthday celebration and was taken on a tour of Brighton.
I think I have been more than fair I will.use someone else in future.
Turned up within 5 mins great service, would highly recommend.
I recently used Radio cabs for a trip, and I was very impressed with their service. The booking process was smooth, and the driver arrived right on time. The vehicle was clean, comfortable, and well-maintained.
The driver was professional, courteous, and drove safely.The fare was reasonable, with no hidden charges.
Overall, I highly recommend Radio Cabs for anyone looking for a reliable and hassle-free ride. I will definitely be using their services again!
Dont use Uber. Please buy local and pay in to your community and support local businesses.
Today's driver 10*.
Couldn't have felt poor comfortable well maybe a tad If I had me Slippers on .
Thank you 🙏
Arrived super quick.
My car wouldn't start & I had an appointment.
Got to appointment on time.
Friendly driver.
Smooth journey with pleasant driver and very clean car. Will use Radio Cabs again!
Cab firm thanks all off you prosperous new year to you allxxxxx
.
I have no need to use any other taxi company
We will use your company again....thank you
Our cab was on time and he was friendly and pleasant. The return journey I had to bring the time forward as the meeting finished early and my cab came to pick up very quickly indeed. Prices were reasonable and fair. They have a good app which can be downloaded after your first booking (similar to Uber but will not use Uber again as have been let down too often).
Will definitely use this company again.
Thank you.
I liked that I was kept informed when my taxi would arrive.
The driver was very pleasant.
Personable service. Radio cabs are a big part of the community spirit!
and with extremely helpful and courteous drivers.
I highly recommend Radio CabsTaxi Services to anyone in need of a dependable and pleasant transportation option, also They are very respectful and helpful with disabled people .
Very prompt and helpful to loads my things, made my journey very easy
Thank you
Thank you for a love trip home.

Great trip. Thanks
Hazel Kearns
Definitely I will use again
(He told me about his dog Trevor…I hope this post reaches the right driver! ☺️)
Pre ordered a service today, I was told it would arrive the closest possible to required time.
Driver came perfectly on time.
Took best route.
Polite respectful. No hassle or issues.
Paid expected fare
He managed to drive down a closed road necessitating a turn in the road and seemed to have no real idea how to get to the destination. On the other hand he drove so carefully and slowly we could only assume he'd passed his driving test the day before.
He then told me that he was not happy with the distance I was travelling and that he did not want to take me anymore. I was taken aback by his sudden change of heart and felt very uncomfortable. I had no choice but to get out to order another taxi. This was a huge inconvenience for me, especially as I was in a rush to get to my destination.
To my surprise, as I was ordering a new taxi, the driver suddenly changed his mind again and told me that he would now accept card payments. I was extremely frustrated and annoyed by this point. I did not want to give my business to a company that treated its customers in such a disrespectful and unprofessional manner. When I arrived at my destination the driver also expected me to give him a tip. Unfortunately, you cannot type rude words into the payment terminal.
I was disappointed by the driver's behaviour and felt like I was being taken advantage of. It is unacceptable for a taxi company to only accept cash payments and then change their mind halfway through. This not only caused inconvenience to me but also showed a lack of transparency and trustworthiness from the company's end.
I hope that Brighton and Hove Radio Cabs will take the necessary steps to improve their payment methods and ensure that their drivers are trained to handle situations like this more professionally. As a customer, I expect to be treated with respect and given clear information about the payment methods before getting into the taxi.
In conclusion, my experience with Brighton and Hove Radio Cabs was disappointing and I would not recommend their services to anyone. I urge the company to reconsider their payment policies and provide better training to their drivers to avoid similar incidents in the future. The male driver was also using a Zettle payment device he said was not his and did not like using it, the name on my statement shows Linda Smith.