Brighton and Hove Radio Cabs - the trusted taxi firm for Sussex
BRIGHTON - HOVE - ADUR - WORTHING
Taxi travel - airport transfers - school runs - executive travel - nights out
BOOK, TRACK, RIDE & PAY WITH OUR APP
Book now: 01273 20 40 60 or 01903 24 24 24 or via our iPhone and Android apps!
Welcome to Brighton & Hove Radio Cabs Ltd, the largest privately owned taxi company on the south-east coast.
Radio Cabs have been established for over 60 years and specialise in offering a fast, efficient and reliable taxi service to businesses, residents and visitors within the City of Brighton & Hove, District of Adur, and Worthing.
Open 24 hours a day, 365 days a year, we operate a mixed fleet of over 300 fully licensed hackney carriage and private hire taxis ranging from saloons to 8 seater vehicles.
Our services include everyday taxis, airport and seaport transfers, and executive travel.
Book now online or by downloading our free Brighton Taxi App for iPhone and Android via the Apple and Google Play stores. Make bookings for ASAP, manage bookings for the future and track the progress of your taxi to your door from your smartphone.
Cashless payments can also be made for your journey using your mobile through our app, Airpay SMS service, or use your credit or debit card in the taxi using the iZettle card reader for quick transactions on the go.
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Perfect -arrived on time and took me home again just before the station because I had forgotten something. The driver remained calm and got me back to the station in plenty of time. Thank you.
Arrived very promptly and took me to my destination swiftly by the most direct route.
Came really quickly and opened cab door and helped me in and out at destination too thanks much appreciated
Very efficient. On time. Fantastic driver - very friendly. Good value for money.
Always pleasant drivers and phone ops but trying to get an accurate current location on the app is often very hard
Very nice every educate driver, also pick me up early.Definitely I will use again
What a lovely friendly driver! He arrived early, helped with our bags and asked about music and windows being open. THANK YOU!!
Often use them, always well pleased with the service, from the call centre to the cabbies.
I always use radio camps when ordering a taxi in Brighton. They are. MUCH more reliable than Uber and are reasonably priced. The Drivers also know the city routes well.
I meant to leave a tip. I am sorry. I've been in A&E all day my, brain is fried.
Lovely young man, very polite gentleman. As a disabled lady I feel quite vulnerable travelling alone, yet this gentleman got me home quickly, with ‘easy’ chat and made me feel comfortable. Tipped him for his politeness and efficiency.
Driver was kind and patient! (I was on crutches, he drove as close as he could to the property and opened the door etc)
Arrived on time. Chatty, polite and respectful. A very pleasant journey. Thank you
Had a great experience today with the taxi service - friendly driver and smooth ride!
Really nice and friendly driver who seemed to avoid every pothole available, smooth ride and really after the stuff we had in the boot. Many thanks again.
Picked up yesterday by a wonderful driver called Chris. I had to pick up an elderly passenger from the hospital with Dementia. Chris was so understanding and helpful, he even helped me walk her to the door as she was a bit wobbly. He went above and beyond his job and I wanted to send him a massive thank you. It meant so much!(He told me about his dog Trevor…I hope this post reaches the right driver! ☺️)
Lovely driver. We both put the world to rights and had a great conversation on the short drive home. Thanks
Awesome service. Taxi driver was very polite bloke. Non stop nice chatting
Ordered a cab as trains would take 40 mins to get me home but 1st cab didn't turn up so in the end it took 45 mins to get home and cost nearly 20 quid as opposed to a fiver and I thought the trains were a lot of money for poor service. The driver that turned up was a nice chap and did a good job though.
Very friendly cab driver. Got me to my appointment in plenty of time. Speed of request phone call to pick up by taxi very fast too. Was essential as car had inadvertently broken down. Thank you!
I've used 204060 for years. Never let down.Pre ordered a service today, I was told it would arrive the closest possible to required time.Driver came perfectly on time.Took best route.Polite respectful. No hassle or issues.Paid expected fare
Absolutely terrible we told the driver we were going to a wedding and therefore in a hurryHe managed to drive down a closed road necessitating a turn in the road and seemed to have no real idea how to get to the destination. On the other hand he drove so carefully and slowly we could only assume he'd passed his driving test the day before.
I recently had a very unpleasant experience with Brighton and Hove Radio Cabs. I called a taxi and when the driver arrived, he informed me that the company only accepted cash payments. As I did not have any cash on me, only a business payment card he said he would stop at a nearby cashpoint so I could withdraw the necessary amount. I found this quite odd as most taxi companies nowadays accept card payments.He then told me that he was not happy with the distance I was travelling and that he did not want to take me anymore. I was taken aback by his sudden change of heart and felt very uncomfortable. I had no choice but to get out to order another taxi. This was a huge inconvenience for me, especially as I was in a rush to get to my destination.To my surprise, as I was ordering a new taxi, the driver suddenly changed his mind again and told me that he would now accept card payments. I was extremely frustrated and annoyed by this point. I did not want to give my business to a company that treated its customers in such a disrespectful and unprofessional manner. When I arrived at my destination the driver also expected me to give him a tip. Unfortunately, you cannot type rude words into the payment terminal.I was disappointed by the driver's behaviour and felt like I was being taken advantage of. It is unacceptable for a taxi company to only accept cash payments and then change their mind halfway through. This not only caused inconvenience to me but also showed a lack of transparency and trustworthiness from the company's end.I hope that Brighton and Hove Radio Cabs will take the necessary steps to improve their payment methods and ensure that their drivers are trained to handle situations like this more professionally. As a customer, I expect to be treated with respect and given clear information about the payment methods before getting into the taxi.In conclusion, my experience with Brighton and Hove Radio Cabs was disappointing and I would not recommend their services to anyone. I urge the company to reconsider their payment policies and provide better training to their drivers to avoid similar incidents in the future. The male driver was also using a Zettle payment device he said was not his and did not like using it, the name on my statement shows Linda Smith.
